🧾 Privacy Policy for Bromo Ijen Trip

Last Updated: [November, 2025]

Welcome to Bromo Ijen Trip (accessible from https://bromoijentrip.com).
Your privacy is very important to us. This Privacy Policy document describes the types of personal information we collect, how we use it, and your rights related to your data when you visit or make a booking through our website.

1. Information We Collect

We collect personal information to provide and improve our tour and travel services around East Java, including Mount Bromo, Ijen Crater, Tumpak Sewu Waterfall, and other destinations in Indonesia.

The types of information we may collect include:

Personal details: Name, email address, phone number, nationality.
Booking information: Travel dates, group size, preferred destinations, accommodation requests.
Technical information: IP address, browser type, device, and pages you visit on our site.
Communication data: Messages sent via our contact form, WhatsApp, email, or social media.

We only collect data that you voluntarily provide and that is necessary to deliver our services.

2. How We Use Your Information

We use your information for:

Responding to inquiries and providing personalized travel quotes.
Processing tour bookings and payments.
Sending confirmations, invoices, and travel itineraries.
Improving our website, SEO performance, and customer experience.
Sending promotional offers or travel tips (only if you opt-in).
Ensuring website security and preventing fraud.

🧭 Our primary goal is to make your Bromo and Ijen travel experience safe, efficient, and memorable.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and analyze traffic.
Cookies help us understand which pages are most useful to visitors, improving our SEO ranking and content performance on Google.

You can choose to disable cookies through your browser settings. However, doing so may limit some website features.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to others.
We may share your information only with:

Trusted local partners (such as hotels, drivers, or local guides) to complete your booking.
Service providers (such as payment gateways or analytics tools) that help us run our business.

All partners are required to protect your data in compliance with privacy standards.

5. Data Retention

We retain your personal data only for as long as necessary to:

Fulfill your booking or inquiry.
Comply with legal obligations (e.g., tax or accounting records).
Improve our customer service and marketing strategies.

You can request data deletion at any time by contacting us.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Withdraw consent for marketing emails or WhatsApp messages.
Request details about how we process your data.

To exercise your rights, please contact us at:
📧 [insert your email address]

7. Data Security

We use SSL encryption (https) and secure servers provided by our hosting partner to protect your data.
We also implement technical and organizational measures to prevent unauthorized access, alteration, or loss.

However, please note that no method of online transmission is 100% secure.

8. Links to Other Websites

Our website may contain links to other travel or booking websites.
We are not responsible for the content or privacy practices of these third-party sites.
We recommend you read their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not directed toward children under 16 years old.
We do not knowingly collect personal information from minors. If you believe your child has provided us data, please contact us to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated revision date.
We encourage you to review this page periodically to stay informed.

11. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Bromo Ijen Trip
📍 Probolinggo, East Java, Indonesia
📧 [bromo.information@gmail.com]
📱 WhatsApp: [6282323808894]
🌐 https://bromoijentrip.com